Frequently Asked Questions
About 90% - we give you the framework and you can customize the rest if you want. Certain things like where the shopping cart is located on the page, cannot be changed, but nearly all of the "look and feel" aspects can.
No, If you're happy with your site now, we can simply embed our system within your website. It'll look like you just added online ordering...
We have established a technology partnership with Stripe (www.stripe.com) to give you the best possible payment technology to grow your orders. By integrating with Stripe, we have the technology infrastructure needed to implement new, innovative services like Group Ordering, Split Checks and Driver Payouts.
Using your input. As a client, we are in constant communication so we can understand your needs, ideas, and suggestions. We continually release upgrades as we incorporate the best ideas. All clients run the same software so everyone gets the benefit of collaboration.
Not usually. Our software has been designed with the non-technical person in mind, so startup and operation is simple. We believe face-toface client interaction is special, though, so we make every effort to see our clients on an annual basis - usually at the RDS Convention in the spring.
Yes, absolutely. Just request a trial and we will reach out to you to get you set up with your own test version of the software.
Once you purchase the software we will have your site up within 48-72 hours.
Yep! You can even have email@example.com. You can have as many email addresses as you want. We recommend using G Suite (provided by Google) for your email hosting. We do not provide any email hosting.
Of course. We can likely all of your "How do I do this..." software questions.
Yes. Our software is really a website. Your website. All we need is a logo, and you can be online and accepting orders. Sometimes we can even get you up within the same day.
Yes, you can manage your drivers and every aspect of your business from a beach if you want, although we advise caution when working on the beach. Our sites are completely responsive. You can choose to work from your phone, tablet, or computer.
It can. Our system works for hundreds of delivery services and thousands of restaurant, all with varying hours and daily availability.
Absolutely. Many food delivery services use zip codes to definte their delivery area. We support them but we take it a step further allowing restaurant delivery services and restaurants to define their area by drawing directly on a map where they want to offer delivery and then adjusting fees based on mileage driven from the restaurant(s) to the customers address (if you want to).
Yes, we work with LiquidWeb to offer enterprise quality, scalable, reliable hosting.
Free. Hosting, support, and upgrades are all included in your license.
13 years. We work with some of the largest brands in the restaurant delivery service, on-demand delivery, and online ordering industry as well as emerging, innovative startups.
All. You can use pretty much any web-enable phone and carrier with our software to receive and text copies of orders to.
No. We hate contracts. You are free to leave and take your data with you the day you want to switch at zero cost. We want you to stay with us because you like our software and our service - not because you're contracted to it.
No. We are a pay for performance company. You only pay your startup fee and for the orders that you process. No orders = no future payments. Our success is tied to your success.